Virtual, Inc.
  • Wakefield, MA, USA
  • Salary
  • Full Time

WANTED: A Project Management rock star ready to collaborate with a variety of teams across the organization to achieve our strategic goals and client success. Must be creative and detail-oriented with a make-it-happen attitude. The Project Manager will coordinate and drive projects and performance while supporting project management office initiatives.



Virtual's Project Management Office partners with key business areas to develop, manage and execute organizations strategic projects.  As a Project Manager (PM), you will be responsible for the full life-cycle of a project, oversee the conception, implementation and analysis of internal and client facing projects.    The PM will also support the project management office to ensure all processes and procedures are met to full expectancy.

The successful candidate will have a background in both business and technology and will have an extensive understanding of software development and ability to contribute to process improvement initiatives as it relates to improving project delivery.  This role requires resourcefulness, creativity, and negotiation skills to ensure that the client and internal stakeholders maintain focus, priority and momentum.


  • Lead assigned projects to completion
  • Develop individual project plans complete with dependencies
  • Communicate with our Technology teams about resource allocation
  • Work with key stakeholders during each phase of the project life-cycle
  • Proactively identify and mitigate risks and issues
  • Control project changes by collecting relevant information, evaluating the performance compared to the plan; share the results
  • Clearly communicate the overall scope, timing, budget, resource analysis, deliverables to all team members and provides clear, frequent and effective communication to key stakeholders in a matrix environment
  • Coordinate with vendors and suppliers as needed
  • Provide timely and accurate reporting to all stakeholders
  • Facilitate and lead Project Portfolio Review Meeting to review project status, performance highlights, details, problems, risks, changes and next steps
  • Plan transition and full operationalization of the project
  • Conduct a post-project evaluation
  • Ensure effective project management governance and oversight is met
  • Work with PMO on other initiatives such as knowledge management, and business process improvement.
  • Work with PMO on other deliverables such as training and support, improve project visibility, and ensure governance is met.



  • Bachelor's degree in computer- or business-related discipline or equivalent experience required
  • Minimum 5 years' experience as a project or program manager in a technical environment
  • Project Management Professional (PMP) certification a plus
  • Agile experience a plus
  • Demonstrated ability to complete projects on time and within the stated budget
  • Financial acumen to support reporting on budget vs actual, contribution margins, etc.
  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology teams
  • Excellent communication (written, verbal and presentation) and interpersonal skills
  • Detail-oriented, with strong, effective organizational, and time-management skills
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
  • Ability to manage multiple tasks, projects, and deadlines simultaneously in a fast-paced, deadline-driven environment, learn and quickly adapt to changing environment
  • Ability to clearly document processes for a non-project manager to be successful acting as a project lead
  • Ability to present to stakeholders and Senior Leadership
  • Must be flexible and have strong interpersonal skills to influence and spur change, facilitate and enhance performance within a cross - functional environment
  • Exposure to PMO best practices and experience utilizing PMBOK techniques/methods
  • Prior experience with project management tools (Wrike, Smartsheet, MS Project, etc.), Microsoft Office including SharePoint



Have you ever wondered how your credit cards remain secure in this ever-changing world of hackers and fraud? Have you ever thought about how the technology behind games like Pokemon-GO came to be? How about the technology that makes it possible to use your fingerprint instead of a password? Or the initiatives behind the group of pioneers responsible for taking the internet to the most remote areas of the world? These are only a few examples of the innovative accomplishments we've helped our clients achieve. Pretty cool stuff, huh?

We understand that no global movement starts with just one person and that's why our employees are really Virtual's most valuable asset and at the heart of our success. It takes an entire team to fulfill our mission of attaining long-term success by ensuring that every client that we serve achieves or exceeds its strategic objectives.


Virtual Inc. is an Equal Opportunity Employer.

Virtual, Inc.
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